FAQ
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APPROVED & NON-APPROVED HAJJ AGENTS
What is an Approved Hajj Travel Agent and where can I find out if an Agent is approved ?
An approved Travel Agent is a Travel Agent who has been approved by the Hajj Ministry of the Kingdom of Saudi Arabia for arranging Hajj for a specified number of pilgrims. The list of approved Travel Agents from the Ministry may be viewed by clicking on the relevant button at the bottom of our Home Page.
Is Labbaik Travel an Approved Hajj Travel Agent?
Labbaik Travel has been an approved Hajj Agent from the first day the approval system was instigated, and continues to be so. Labbaik Travel is the first Agent from Australia to organise Hajj and Umrah and have organised Hajj for many more clients than any other Agent in Australia and New Zealand. Labbaik Travel Hajj Tours are the most acclaimed in Australia and New Zealand.
What are the risks of registering for Hajj with a Non-Approved Hajj Travel Agent ?
You may be denied Hajj Visa if it is discovered that your Agent is not approved by the Hajj Ministry. A non-approved Agent may also be a new comer to conducting Hajj Tours and lacks experience. With a non-approved Agent, you are probably paying too much for the services you are getting, due to the extra charge non-approved agents need to pay to an approved agent to get visa through him A non-approved Agent may also have been previously approved but stopped due to a major default on the services provided to his clients.
Does Labbaik Travel provide other Travel Services ?
Labbaik Travel is a fully fledged Travel Agent and provides all Travel Services. We are established since 1997 and we are accredited by the International Air Travel Association (IATA). Labbaik Travel has been organising Hajj and Umrah much longer than any other Agent in Australia. Our first Hajj group was as far back as 1978 and consisted of 15 clients then.
What is the significance of the Award for Best Value Hajj Package by “Moassasah”?
“Moassasah” is the Saudi establishment for the Motawefs (Moallims). It oversees the running of Hajj on behalf of the government of the Kingdom of Saudi Arabia and the Hajj Ministry. It audits the Hajj services provided by Hajj organisers from all over the world and report on them. It has awarded Labbaik Travel the Award for providing the best value Hajj Package from Australia in terms of services provided and price charged. The Award is in the form of a Trophy held by Labbaik Travel.
HAJJ PROGRAMS
How can I best choose between the Hajj Programs you offer? Are The dates flexible?
Our Short Hajj Program enables you to complete all Hajj rituals adequately with no time to spare. Our Main Hajj Program on the other hand, does the same but more leisurely and with time to spare. For example, under the Main Hajj Program you can spend 8-days in Madinah to complete 40-salats in Haram. This is not part of Hajj but it is a virtue and many like to include it in their Hajj Tour. Fortunately, we are also able to adjust our Hajj Programs to your preferred dates.
What is the significance of staying near Haram Sharif in Makkah before and after Hajj?
As part of Hajj, You need to perform Umrah before Hajj. After Hajj, you also need to perform Tawaf of the holy Kaabah in the Haram before returning home. Additional voluntary (Nafl) Umrah are also best done after Hajj and before departing . Travel to the Haram from far areas such as Aziziah and Shishah is very difficult due to congestion, especially in the days preceding Hajj and immediately after Hajj. It is therefore better to be near the Haram in those days, to finish properly.
ACCOMMODATION
How does the sharing of Hotel Rooms with others work, especially for Men and Ladies?
Sharing hotel rooms works generally well. A maximum of 4-Ladies of same background and age are accommodated in one room together with their own en-suite. Their 4-men are accommodated in a similar room next door to them. Each couple spend all the time together and they separate for sleeping only. You may stay in double or triple room by yourselves for a surcharge.
How does the sharing of Tent with others in Mina and Arafah work?
Ladies are accommodated together in a tent and their men in another one adjacent to them. Both tents have drop down partitions which are brought down to separate the tents in smaller sections. Ladies and their Men can communicate together across the partitions and meet outside the tent.
What is the difference between the Superior Hajj Camp and the Common one in Mina and Arafah?
Superior Hajj Camps are upgraded and not as crowded as the common ones. They provide the special services of a convertible sofa bed for each one, for sitting in the day and sleeping in the night. All three meals are provided as well refreshments throughout the day. Superior Camps are cleaner and have more toilets per head and are well within Mina. Common camps fall outside of Mina.
AIR TRAVEL
Can I depart and return to my city of residence in Australia and How can I meet with the group?
Labbaik Travel’s Hajj group is made up from all the major cities of Australia and New Zealand, and remote areas. You depart from your city of residence with one of our group leaders from that city and meet up with the rest of the group on the last stop on the way to Hajj. You return to same city.
Can Labbaik Travel arrange for additional Side-Trips on the way to/from Hajj?
Labbaik Travel is a fully fledged Travel Agency, experienced in arranging travel to all parts of the world. We do arrange side trips for our clients on the way to/from Hajj at competitive rates.
MEDICAL CARE IN HAJJ
What Arrangements Labbaik Travel has for the Health Care of their clients in Hajj?
The health and safety of our clients is our top priority. Our Hotels house an actual Medical Clinic and both Ajyad Hospital in Makkah and Al Ansar hospital in Madinah are within easy reach from the hotels. We also have our own doctor traveling on our Hajj tour.
MEALS
What Meals are Provided on Labbaik Travel Hajj Tour?
Labbaik Travel provides all three Meals and refreshments, during the Hajj days in the tent cities of Mina, Arafah and Muzdalifah. This is because it is not easy to get these meals in Mina and Arafah. In the urban cities of Makkah and Madinah, a hearty buffet breakfast and dinner
is provided daily.
is provided daily.